I have a dell laptop with a completely cracked screen i really dont know how to contact dell about it and i dont know if its worth it. I could go to the geek squad but i heard they’re a little pricey. A little advice please?

Hi I have a Compaq C700 laptop, and today the laptop fell from the couch onto a pillow on the floor. Laptop is okay, it is quite sturdy, but the end of the charger that connects to the laptop is damaged. The silver thing that you plug in has come out, and I see the wire jutting out. [...]

I used Webroot to back up online my Desktop & Computer as well as C & D drives. What other things need to be backed up? What method would you recommend?